Last updated: 1st Jan 2026
By accessing this website or placing an order through our delivery platforms, you agree to the following Terms & Conditions. Please read them carefully.
All products are preserved flower arrangements unless otherwise stated.
As preserved flowers are natural materials, slight variations in colour, shape, and size may occur. These variations are part of the product’s natural character and do not constitute defects.
Product images shown on this website are for reference only.
Orders are fulfilled and delivered via third-party platforms such as Grab Mart and Deliveroo.
All pricing, availability, delivery timing, and order status are governed by the respective platform at the point of checkout.
Same-day delivery is subject to platform cut-off times and availability.
Minor customisation requests (for example, card messages or small colour preferences) may be accommodated where possible.
Structural changes or full redesigns are not guaranteed unless explicitly agreed prior to fulfilment.
Customisation requests should be communicated via the in-app chat after placing an order.
Preserved flowers are designed to last for an extended period with proper care.
Avoid exposure to direct sunlight, water, high humidity, and excessive heat.
Longevity varies depending on environmental conditions and handling. Natural aging is not considered a defect.
Cancellation, refund, or exchange requests are subject to the policies of the delivery platform through which the order was placed.
Due to the nature of preserved flower products, refunds or exchanges may not be available once an order has been prepared or dispatched, except in cases of verified defects or errors.
Any issues with an order should be raised promptly via the platform’s support or in-app chat.
This website serves as a catalogue and brand information site only.
The Flower Booth is not responsible for platform outages, delays, payment processing issues, or service disruptions caused by third-party delivery platforms.
All content on this website, including images, text, and branding, is the property of The Flower Booth and may not be reproduced, distributed, or used without prior written consent.
To the fullest extent permitted by law, The Flower Booth shall not be liable for any indirect, incidental, or consequential losses arising from the use of this website or the purchase of our products through third-party platforms.
The Flower Booth reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of this website constitutes acceptance of the revised terms.
For enquiries relating to these Terms & Conditions, please contact: support@theflowerbooth.sg